Returns + Exchanges

• How can I ship my return while Canada Post is on strike?

  We provide shipping labels during the returns process. Please submit your return through our returns portal, and you will be provided the most cost-effective label to an alternate carrier, such as Canpar, Purolator, or DHL (or FedEx for U.S. customers). If you live in the Greater Toronto Area or...

• I shipped my return with Canada Post and now they're on strike. What do I do? When will I receive my refund/exchange?

  We apologize for the delay in your return caused by the Canada Post strike! Please reach out to us at returns@miik.ca to discuss the status of your refund/exchange.

• What's your return policy?

  If items are NOT marked FINAL SALE, you will have 30 days from the date your order was placed to return or exchange the style. Items must be unworn, unwashed, and in original condition with tags still on to return or exchange them. Items marked as final sale cannot be returned or exchanged. For f...

• I want to return an item, how do I go about it?

  We have an easy online return portal for returns and exchanges. Click here to start your return process!

• How long does it take to process the returns?

  It might take up to a week to process your return or exchange, but rest assured we will process it as soon as possible.

• Can I exchange something for a different style?

  Yes! Please proceed with your return as normal by starting here. Our return portal will walk you through the process of exchanging for a different style.

• I wanted to return/exchange something and I live in the GTA, can I drop it off at the Miik shopping studio?

  Yes, you can definitely do that.  Please proceed with our returns portal as normal, as it will give you the option to return or exchange in person. Click here to start a return/exchange. Click here to review our store hours.

• Why don’t you cover the cost of return shipping / why don’t you offer free returns?

  At this time, we are still a small business and our costs for shipping (even with a business account!) are very high. Unfortunately, HUGE corporations have skewed people's perspectives around free shipping and returns — and it has become an expectation even of small shops. At the end of the day w...