Shipping + Pick up

• How long does it take to get my order?

  If you live in Canada, you will likely get your order between 7-14 business days. However, many customers receive their order within 3 days if they live close to our Etobicoke studio, and others in Canada typically receive their order within 7 days as well. If you live in the USA or International...

• Do you ship internationally / to the U.S.?

  Yes, we do! We ship to the U.S. and to some other International countries. Please reach out to us to know if we deliver to your country! Shipping rates for the contiguous U.S. are as follows: Orders under $300 USD (before tax): $16.00 USD flat rate, including tracking Orders $300 USD (before tax...

• How much does shipping cost and how long will it take?

  Within Canada, orders will take approximately 2–9 business days to arrive after processing. Orders under $200 (before tax): flat rate $9.00 shipping, includes tracking Orders over $200 (before tax): FREE shipping, including tracking Shipments to the US can take 7–14 business days. Prices listed...

• I placed two separate orders. Can they be combined to save on shipping?

  The system we use to process orders automatically alerts us when there are multiple orders from the same customer. Please note we fulfill orders on a daily basis. If your order has been already shipped, we won’t be able to combine them. We can’t guarantee your orders will be combined, but if they...

• It says my order was delivered but I never got it! What do I do?

  Sometimes Canada Post sends out delivery notifications before actually delivering the item, that could be the case for you — but if it still hasn't been delivered after that, reach out to us at info@miik.ca and we will start a claim with Canada Post.