Shipping + Pick up

  • Will my order be affected by the US tariff?

    Orders placed within Canada are not affected by tariffs, since Miik is entirely produced in Canada. For U.S. customers: Shipments to the U.S. are continuing as usual, and while tariffs do not apply, duties are now being charged at checkout due to the changes in the de minimis program that took e...
  • How long does it take to get my order?

    PROCESSING TIMES: 1-2 business days Order processing is when our small-but-mighty in-house team picks and packs your order, getting it ready to safely and speedily send off to you. Processing times vary based on location and time of year. We pick and pack our own orders, and typically take 1-2 bu...
  • Do you ship internationally / to the U.S.?

    Yes, we do! We ship to the U.S. and to some other International countries. Please reach out to us to know if we deliver to your country! For full info on shipping rates click here.
  • How much does shipping cost and how long will it take?

    Within Canada, orders will take approximately 3–9 business days to arrive after processing. WITHIN CANADA Standard shipping - Orders under $200 (before tax): 3-9 business days; flat rate $9.00 shipping, includes tracking Standard shipping - Orders over $200 (before tax): 3-9 business days; FREE...
  • I placed two separate orders. Can they be combined to save on shipping?

    The system we use to process orders automatically alerts us when there are multiple orders from the same customer. Please note we fulfill orders on a daily basis. If your order has been already shipped, we won’t be able to combine them. We can’t guarantee your orders will be combined, but if they...
  • It says my order was delivered but I never got it! What do I do?

    Sometimes carriers send out delivery notifications before actually delivering the item, that could be the case for you — but if it still hasn't been delivered after that, reach out to us at info@miik.ca and we will start a claim with the shipment carrier.
  • What carriers do you use?

    We use multiple carriers chosen to reach you as fast and efficiently as possible depending on your location. If you have an issue with a specific carrier, please reach out to us at info@miik.ca
  • Do you offer express shipping? Can I ship my order express + how long will it take?

    Yes, we now offer an express shipping option to applicable locations! At checkout, select Canada Post Xpresspost under the "Shipping method" option. You will be charged at checkout for Xpresspost based on the number of items, weight, and location of your order. You will be able to see the amount...
  • How much does express shipping cost?

    Express shipping cost varies depending on how many items are in your order, how much they weigh, and where you are located. You can use the Shipping Calculator in your cart to preview shipping costs before you check out, and you will always be able to see shipping costs before you pay. Click on ...