General Inquiries

  • Where is Miik made?

    Miik styles are made in Canada, in the Greater Toronto Area of Ontario! 🇨🇦 After being designed by our founder Donna and our production team, our styles are all made using custom fabric before being constructed; so while this process doesn't take place in one spot, it all DOES take place in the ...
  • Where is your office located?

    While we don't have a traditional office space or storefront, we offer pick-ups, walk-in try-ons, and scheduled sessions at our Studio space. To book an appointment so we can pull styles for you ahead of time, click here. Miik Studio 27 Coronet Rd. Unit 12 Toronto, ON M8Z 2L8 GET DIRECTIONS + HO...
  • Where is your factory located?

    After being designed by our founder Donna and our production team, our styles are all made using custom fabric before being constructed; so while this process doesn't take place in one spot, it all DOES take place in the Greater Toronto Area! We work with two local fabric mills, a dye house, a lo...
  • A colour/style I want is out of stock. How can I be notified if the style is restocked?

    To stay updated on potential restocks, we have a convenient "Get Notified" feature on the product page. If your desired size is currently sold out, simply click on that size, and a "SOLD OUT, GET NOTIFIED" button will appear below. Click on that button and provide your details to join the waitlis...
  • How can I purchase an E-Gift Card?

    Simply visit our website at https://www.miik.ca/products/gift-card. There, you will find options to select different values for the gift card. Follow the prompts to complete your purchase. Once you have completed the purchase, the gift card will be sent to the email address provided during the c...
  • Why are there limited sizes and colours available in the styles I want?

    We apologize for any inconvenience caused by the limited availability of sizes and colours in the styles you desire. As a small, ethical business, we take pride in our commitment to sustainability and reducing waste. To achieve this, we produce our garments in small batches, ensuring that each pi...
  • Why is your clothing more expensive than other stores I shop from online?

    All our clothing is made from extremely high quality, custom milled, eco-friendly fabric and ethically made within 50km of our Toronto, Canada office. The price point is higher than traditional fast fashion companies, but our garments will last much longer and we believe you will feel the differe...
  • The item I received has a flaw. What do I do?

    It seems like you have received a slightly flawed garment, we are so sorry about that! They sometimes slip through our strict QC process. Please send clear pictures of the flaw and the garment’s tag to info@miik.ca and we will walk you through next steps. We’re so sorry for the inconvenience and ...
  • How can I find out when your next Live fashion show takes place?

    Great question! You can see past and upcoming shows here: miik.ca/live Sign up for our emails to stay updated as soon as the shows are announced!
  • How do I place an order?

    Thanks for asking! We're so excited to help you along your Miik journey. To place an order, find an item you like and click on it. From there, choose the size and colour you want. Then click the "Add to cart" button. Once you've added all the items you'd like to purchase to your cart, navigate to...
  • Is there a discount code I can use?

    While we don't have a code to share at the moment, sign up for our emails to receive news about discounts and promotions here. If you're having trouble locating a discount code that should have been emailed to you, please reach out to us at info@miik.ca or send us a chat message and we'll get ba...
  • Where can I watch your Live fashion shows?

    Thanks for asking! You can watch our live fashion shows, nicknamed our Virtual Happy Hour, right here on our website: miik.ca/live. You can also catch them on our Facebook and Instagram pages.