General Inquiries

Miik styles are made in Canada, in the Greater Toronto Area of Ontario! 🇨🇦 After being designed by our founder Donna and our production team, our styles are all made using custom fabric before being constructed; so while this process doesn't take place in one spot, it all DOES take place in the ...

Where is your office located?

We offer a shopping experience, pick-ups, and walk-ins at our in-person shopping space. 27 Coronet Rd. Unit 12 Toronto, ON M8Z 2L8 GET DIRECTIONS + HOURS Our in-person shopping studio is right next door to where we ship all of your orders ourselves from our very own warehouse/distribution centr...

Where is your factory located?

After being designed by our founder Donna and our production team, our styles are all made using custom fabric before being constructed; so while this process doesn't take place in one spot, it all DOES take place in the Greater Toronto Area! We work with two local fabric mills, a dye house, a lo...

I made a mistake on my order! What do I do?

We’re happy to help you with that! Reach out to us via email at info@miik.ca or start a chat with us regarding your order. Our team will respond to you when we're in the office and will edit your order (provided it hasn't already left the building!). We appreciate your patience as we answer cust...

The item I received has a flaw. What do I do?

It seems like you have received a slightly flawed garment, we are so sorry about that! They sometimes slip through our strict QC process. Please send clear pictures of the flaw and the garment’s tag to info@miik.ca and we will walk you through next steps. We’re so sorry for the inconvenience and ...

How can I find out when your next Live fashion show takes place?

Great question! You can see past and upcoming shows here: miik.ca/live Sign up for our emails to stay updated as soon as the shows are announced!

Where can I watch your Live fashion shows?

Thanks for asking! You can watch our live fashion shows, nicknamed our Virtual Happy Hour, right here on our website: miik.ca/live. You can also catch them on our Facebook and Instagram pages.

I bought [this style] and now it's on sale. Will you price match?

Price matching is determined on a case-by-case basis. Please reach out to info@miik.ca or start a chat with us with your specific query. Please be aware that only specific colours and sizes are on sale; if your specific item is not included in the sale, it will not be eligible for price matching...

Why is your clothing more expensive than other stores I shop from online?

All our clothing is made from extremely high quality, custom milled, eco-friendly fabric and ethically made within 50km of our Toronto, Canada office. The price point is higher than traditional fast fashion companies, but our garments will last much longer and we believe you will feel the differe...

Does [this colour/pattern/stripe] go well with [this colour/pattern/stripe]? How does [this colour/pattern/stripe] compare to [this colour/pattern/stripe]?

Great question! We know it can be hard to decipher which colours, patterns, and stripes coordinate with each other or how similar they are - that's why we've created our Colour Comparison! You can view our colour comparison page here to see all our colours and patterns, and even compare two of th...

Is anything FINAL SALE?

Yes, anything 40% off or more is Final Sale. Any other Final Sale styles will be noted as such. All other styles can be returned and exchanged following our returns/exchanges policy, found here.